You can check your order status at the order lookup page. Please remember custom jerseys are hand made one at a time and take 4-6 weeks for production. If the expected ship date has passed, please send us an email at info@royalretros.com.

You can check your order status at the <a href="https://www.royalretros.com/pages/order-lookup" style="color: #ff0000;">order lookup page</a>. Please remember custom jerseys are hand made one at a time and take 4-6 weeks for production. If the expected ship date has passed, please send us an email at info@royalretros.com.

I haven't received my order yet

If there are errors or defects with ANY orders including custom products we will replace it for free.

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There is a problem with the item I received

Royal Retros

ORDER ISSUES

I don't see my size in stock

Can I have a special patch/tags/style of a jersey on the website?

What is the quality like?

Can you make a custom jersey not shown on the website?

PRODUCT QUESTIONS

What is your return policy?

How do I make an exchange/return?

When can I expect my refund?

RETURNS AND EXCHANGES

Do you ship to my country?

Can you add a name/number to a jersey I have?

Do you have a physical store?

GENERAL QUESTIONS