Royal Retros

We&apos;re sorry &#x2014; let&apos;s get this sorted. Damaged or incorrect orders are handled within 30 days of delivery, including final-sale items.Please email info@royalretros.com with:<ul><li>Your order number</li><li>A clear photo of the damage or the incorrect item</li></ul>What happens next:<ul><li>Non-custom items: We&apos;ll arrange either a free replacement or a full refund &#x2014; your choice.</li><li>Custom jerseys: We will always replace a damaged custom jersey. Send us a photo of the issue and we&apos;ll take it from there.</li><li>Mini helmets: Damaged mini helmets are routed to 417 Helmets (our mini helmet fulfillment partner) for resolution.</li></ul>The 30-day damage window applies even to items that are otherwise final sale (custom jerseys, clearance).

We're sorry — let's get this sorted. Damaged or incorrect orders are handled within 30 days of delivery, including final-sale items. Please email info@royalretros.com with:. What happens next:. The 30-day damage window applies even to items that are

There is a problem with the item I received

ORDER ISSUES

I haven't received my order yet

How fast will my order ship and arrive?

How do I submit a photo or change details for my order?

I don't see my size in stock

Can I have a special patch/tags/style of a jersey on the website?

What is the quality like?

Can you make a custom jersey not shown on the website?

Custom jerseys — changes, cancellations, and lead times

Sizing

PRODUCT QUESTIONS

What is your return policy?

How do I make an exchange/return?

When can I expect my refund?

Mini helmet returns and exchanges

Onward package protection and returns coverage

RETURNS AND EXCHANGES

Do you ship to my country?

Can you add a name/number to a jersey I have?

Do you have a physical store?

Discount codes and promotions

Reward points

Payment methods we accept

How do I contact Royal Retros?

GENERAL QUESTIONS

There is a problem with the item I receivedUpdated 2 days ago